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Business software
MCN CRM
An internal lead and customer-workflow system supporting MCN enquiries and follow-up.
MCN internal product · Not an external client project
Project context
MCN CRM is developed for MCN operations. It is used as part of the public consultation enquiry workflow.
Our approach
- Capture consultation requests in a structured lead record
- Support follow-up, lead status and business workflow visibility
- Connect the public website enquiry to the internal operations process
Scope of work
- Lead capture
- Lead management
- Follow-up workflow
- Business dashboard
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