Your team repeatedly answers the same customer questions.
MCN APPLIED AI
AI Agents & Chatbots
Sales, support and internal AI agents that reduce repetitive work.
✓Lead qualification✓Support assistants✓Knowledge agents✓Internal copilots
Get Your AI Agent Demo →BUILT AROUND YOUR WORKFLOW
AI Agents & Chatbots for practical business growth.
MCN develops AI agents and chatbots for practical business workflows such as answering common questions, qualifying leads, assisting sales teams and using approved business knowledge to support customers or staff.
Where AI agents can add value
Leads need initial qualification before a human follows up.
Staff need faster access to business knowledge, policies or internal information.
COMMON QUESTIONS
Before you start.
Can an AI agent hand a conversation to a human?
Yes. A workflow can be designed so the AI handles suitable steps and routes the conversation to a human when judgment or direct assistance is needed.
Can the AI agent use our own business information?
Yes. Depending on the project, the agent can be connected to approved knowledge sources so answers are grounded in your business information.
Can AI agents connect with CRM or messaging channels?
Yes. Integrations can connect AI workflows with websites, CRM and supported messaging channels, subject to the APIs and permissions available.
START YOUR PROJECTTell us what you
Tell us what you
want to achieve.
Create an AI agent for lead qualification, support, FAQs, booking or internal team assistance.
01 Share your brief02 We review the workflow03 Get a practical direction
Tell us about your projectUsually takes 2–3 minutes