Your business receives many repetitive enquiries through messaging channels.
MCN CONVERSATION AUTOMATION
WhatsApp & Social Automation
WhatsApp, Messenger and Instagram lead routing, replies and follow-up automation.
✓WhatsApp Cloud API✓Messenger & Instagram✓Lead routing✓Follow-up journeys
Request Messaging Demo →BUILT AROUND YOUR WORKFLOW
WhatsApp & Social Automation for practical business growth.
MCN designs WhatsApp marketing and social messaging workflows for businesses in Bangladesh. Connect opted-in enquiries with CRM routing, relevant replies and human follow-up so each conversation has a clear owner and next step.
When messaging automation is useful
Leads are getting lost between inboxes and staff members.
You want conversations and lead status connected to a CRM or follow-up process.
COMMON QUESTIONS
Before you start.
Can WhatsApp enquiries go directly into a CRM?
Yes, where the WhatsApp setup and API permissions support the required integration. The workflow can capture lead details and pass them into the CRM.
Can the system include human handoff?
Yes. Automated steps can be combined with a human handoff so staff can take over when necessary.
Can Messenger and Instagram be included too?
They can be included when the relevant Meta account, app permissions and messaging APIs are available for the required use case.
How should WhatsApp follow-up be handled?
Start with a clear choice to receive messages, keep follow-up relevant to the enquiry, provide human handoff and stop when someone declines or opts out. Implementation must follow the current platform setup and permissions.
START YOUR PROJECTTell us what you
Tell us what you
want to achieve.
Route and follow up leads across WhatsApp, Messenger and Instagram with smart handoff.
01 Share your brief02 We review the workflow03 Get a practical direction
Tell us about your projectUsually takes 2–3 minutes